ORDER PROCESS
Manage every step with the Eksado team — from requirements and technical selections to production, quality control and shipping.
Get a QuoteExplore ProcessTrack Existing OrderEND-TO-END PROCESS
Click each stage to learn about the process, actions and documents.
02 · STAGE · Quote & Agreement
Scope, selections and commercial terms are shared as a quote version.
Shares requirements, reviews selections and provides required approvals.
Plans the process, records decisions and publishes customer-visible updates.
Required documents may vary by product type, delivery country and shipping method.
Open detail pageGet a QuoteTrack Order02 · STAGE · Quote & Agreement
Scope, selections and commercial terms are shared as a quote version.
Shares requirements, reviews selections and provides required approvals.
Plans the process, records decisions and publishes customer-visible updates.
Required documents may vary by product type, delivery country and shipping method.
Open detail pageGet a QuoteTrack OrderDOCUMENTS
Required documents may vary by product type, delivery country and shipping method.
Explore documentsTRANSPARENT PROCESS
Progress, documents and communication stay in one place throughout your order.
Overall progress, production stages, updates and estimated delivery.
Production visuals, stage notes and dates.
Quote, contract, invoice, technical, quality and shipping files.
Communicate with project, technical, finance, documents and logistics teams.
CUSTOMER PORTAL
Track your own order securely in the customer portal.
Quotation, contract, payment, production, conformity documents, shipping and delivery are planned per project.
Country-specific technical needs, export documents, logistics, customs and delivery may vary by project.
FAQ
Share your needs via Get a Quote; our team will follow up.
An order is confirmed after approved quotation and contract steps.
Lead time depends on model, scope and capacity; estimates appear in the quote.
Changes are managed as versioned revisions during technical selection steps.
The configured payment plan is tracked in the portal; ratios are project-specific.
Approved customer-visible photos are shared in the portal.
Document packages vary by product, country and shipping method.
International shipping is planned per project and may include customs steps.
Shipping responsibility is clarified in the quote and contract.
After signing in, track your order in the My Orders portal.
Warranty, guides, technical support and service requests are managed via the portal.
Share your needs; the Eksado team will plan model, scope, production and delivery with you.
